Staying in control at ff96
If you need to talk to someone now
Help is there whether you want to change your own gambling or you are worried about someone close to you.
Gambling Help Online offers free, confidential support at any hour of the day or night. You can call 1800 858 858 or use their online chat.
If you are in crisis, Lifeline provides crisis support on 13 11 14.
Setting your own limits
Decide on a spending limit and a time limit before each session begins, while you are thinking clearly. When you reach either one, stop there. A limit is easiest to keep when it is decided before you log in, not partway through a session when one more round can seem reasonable.
Try not to chase losses by playing on to win back money that has already gone. If gambling starts to feel hard to control, step away and take a break. Coming back later, or not at all, is always an option.
Asking ff96 for a restriction
Your ff96 account settings, or our support team, are where to ask about deposit limits, time-outs, self-exclusion or closing your account altogether.
Before you rely on any restriction, confirm two things with support: exactly what it covers, and when it starts to apply. Available controls can differ, so if the first option you find is not quite what you need, ask support what else can be arranged.
BetStop and casino accounts
BetStop is the National Self-Exclusion Register. It applies to licensed Australian online and phone betting providers.
Online casino games fall outside BetStop. Registering with it will not close an ff96 account or block your access to it, so for a casino account, ask our support team directly about the restriction you want. That applies even if you are already on the BetStop register: a break from casino games still needs its own request to ff96.
If you are weighing up further steps, independent support services can help you work through them.